By engaging with [Your Business Name] (“we,” “us,” or “our”) for web design, development, marketing, consulting, or related services, you (“the client”) agree to the following terms:
1. Project Scope and Agreement
All work will be outlined in a written proposal or invoice and is subject to these terms. Any work requested outside of the agreed-upon scope will require a separate agreement and may incur additional charges.
2. Deposit and Payment
A non-refundable deposit is required to begin all projects. This deposit secures your place in our production schedule and covers initial administrative, planning, and design time.
Deposits are non-refundable under any circumstances, including but not limited to project cancellation by the client, change of direction, or delays caused by client inaction.
The remaining balance is due on the agreed-upon schedule (e.g., project milestones, completion, or within a specific number of days).
3. Client Responsibilities
You agree to provide all necessary content, feedback, and approvals in a timely manner. Delays in providing content or communication may impact timelines and do not excuse payment obligations.
4. Revisions
Most projects include a specified number of revisions. Additional revisions beyond those outlined may be billed at our hourly rate or require a change order.
5. Ownership and Copyright
Upon final payment, you will own the final deliverables as outlined in your proposal. We retain the right to display work for portfolio, promotional, and educational purposes unless otherwise agreed in writing.
6. Project Timeline
Timelines are estimates and dependent on client cooperation. Delays in client feedback or deliverables may result in project rescheduling.
7. Cancellation
In the event that a client cancels a project after work has begun:
The deposit will be retained.
Additional hours or work performed beyond the deposit may be invoiced and must be paid within 14 days.
8. Limitation of Liability
We will not be held liable for any indirect, incidental, or consequential damages resulting from the use or inability to use your website or services, including loss of data, profits, or business opportunities.
9. Changes to Terms
We reserve the right to modify these terms at any time. The current version will always be available on our website or provided upon request.